1. What types of products do you offer?

   • At Mabshad, we offer a wide range of products including Jewelry, Makeup, Home & Kitchecn. 

2. How can I place an order?

   • You can place an order directly on our website by browsing our products, adding items to your cart, and checking out securely.

3. What payment methods do you accept?

   • We accept COD (Cash on Delivery) or various payment methods including credit/debit cards,

4. Do you offer international shipping?

   • No, Please check our shipping policy for more details.

5. How can I Confirm my order?

   • Our shipping carrier will send you notifications via email or SMS once your order is out for delivery and when it has been successfully delivered.
   • Ensure that the shipping address provided during checkout was correct. If there was an error, please contact us immediately so we can help resolve the issue.

6. What is your return policy?

   • We offer a 7 day return policy. If you are not satisfied with your purchase, you may return it within this period for a refund or exchange.

7. How do I contact customer service?

   • You can reach our customer service team by email at mabshad0@gmail.com,  We are here to help!

8. Are your products sustainable or eco-friendly?

   • At Mabshad, we are committed to sustainability. Many of our products are made from eco-friendly materials and we strive to minimize our environmental impact.

9. Can I cancel or modify my order after it has been placed?

   • If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

10. What should I do if I receive a damaged or incorrect item?

    • If you receive a damaged or incorrect item, please contact our customer service team within 24 hours of receiving your order. Provide your order number and a description of the issue, and we will assist you in resolving the problem promptly.

11. Do you offer gift cards?

    • Yes, we offer gift cards in various denominations. You can purchase them directly from our website, and they can be used towards any future purchase at Mabshad.

12. Can I change my shipping address after placing an order?

    • If you need to change your shipping address, please contact us as soon as possible. We can only update the address if your order has not yet been processed for shipping.

We Appreciate Your Choice of Mabshad!

Thank you for being a part of our journey! If you have any questions or need assistance, please reach out to our customer service team. We’re always here for you!